Twilert

PRIVACY POLICY

WE TAKE THE PRIVACY OF OUR CUSTOMERS VERY SERIOUSLY. THIS PAGE SETS OUT OUR POLICIES REGARDING YOUR PRIVACY AND THE INFORMATION WE COLLECT IN ORDER TO DELIVER THE SERVICE.

Although you need to set up an account using your Twitter username and password, we do not have access to these details, nor do we store them.

The personal information we collect and store is the minimum we need in order to send out the Twilerts and bill you for any subscriptions you have.

We also collect anonymous information about what pages consumers access or visit, using Google Analytics. This information is used purely for us to understand who our customer are and improve our services and the ways in which we provide information about our services to new and existing customers.

Any information we have is never shared with anyone outside of Codegent and never will be unless:

  • it is necessary to share information as required by law, or
  • we sell either Twilert or Codegent itself is sold to a third party, in which case, details would be transferred to them. We would inform you of any changes to our Privacy Policy were this to happen.

1. The way we gather and use information

In order to use the Services, you will need a Twitter account and be required to authorize Twilert Staging to use your Twitter account. Twilert will not have access to your Twitter password, nor will it be able to post on your behalf or access your direct messages. You are free to revoke Twilert’s access at any time from the Applications tab of your Settings page on Twitter.com

If you decide to take up one of our subscription packages, we will then ask you for your name and billing details, along with your credit card. We do not store these details and use a third party trusted payment handler based in the USA called Recurly. Recurly meets and exceeds all industry-standard payment security practices. You can read more about their security set up here https://recurly.com/security

2. Cookies

  • A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
  • We use cookies to record current session information, but do not require permanent cookies.

3. Third party vendors for storing data

Twilert uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services.

4. Modifications to this policy

We may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address you have given us for receiving your Twilerts. You retain the right to access, amend, correct or delete your personal information where it is inaccurate at any time. To do so, please contact support@twilert.com

5. Further questions

If you have any questions regarding this privacy policy, please contact us at support@twilert.com, or by post to: Codegent Limited, 32-37 Cowper Street, London, EC2A 4AW, United Kingdom

6. How we communicate with you

We will never give your details to anyone else (except as outlined above), but we may wish to communicate with you about your account. We may choose to do this even once your account has been cancelled. You are free to ask us to remove your details permanently or ask us not to write to you again, at any time. To do this please contact us at support@twilert.com, or by post to: Codegent Limited, 32-37 Cowper Street, London, EC2A 4AW, United Kingdom

Addendum

As you browse Twilert, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Twilert. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.